GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)
GT Care (Giraffe Tools Care Plan)

GT Care (Giraffe Tools Care Plan)

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Description

GT Care extends your standard 24-month warranty by an extra 30 days and provides accidental damage protection, priority support, and overall peace of mind to keep your machine performing at its best.

GT Care for:Grandstorm Retractable Vacuum Cleaner
Free Shipping & Fast Express
2-Year Satisfaction Warranty
30-Day Returns Guarantee
Benefits & Comparison
Advanced 25 Months Protection with GT Care
Standard 2-Year Warranty (Without GT Care)
30-Day Extended Warranty

Enjoy an additional 30 days added to your standard 24-month warranty period.

Free Repairs or Replacements, Including Accessories

Receive one repair or replacement within 25 months, including accessories, at no extra cost.

Free Repair or Replacement, Excluding Accessories

The standard warranty covers one repair or replacement for quality defects within 24 months.

Exclusive Expert Service

Access personalized support from our experts whenever you need it, ensuring faster resolutions to any issues.

Standard Service Response Time

Claims are processed on a standard response basis, with no priority service.

Priority Access, 12-Hour Quick Response

Benefit from priority service with a guaranteed 12-hour response time, so you can get back to work faster.

Original Factory Maintenance

Trust your tools to our certified technicians, who use original factory parts to ensure quality and reliability.

Free Shipping

All machines come with free and fast FedEx delivery.

Free Shipping

All machines come with free and fast FedEx delivery.

30-Day Returns Guarantee

Return unused products within 30 days. Customers are responsible for return shipping costs for non-quality issues.

30-Day Returns Guarantee

Return unused products within 30 days. Customers are responsible for return shipping costs for non-quality issues.

How to purchase GT Care?
How to obtain service?
01

Visit the Giraffe Tools official website, fill out and submit the form of GT Care Service Request, providing your order number, GT Care service number, and other important details.

02

The support team will respond within 12 hours to confirm whether the product requires repair or replacement, and will provide further instructions.

03

If repair or replacement is needed, the support team will provide a free shipping label, allowing you to return the equipment or damaged parts.

04

Repair: Depending on the complexity, repairs are typically completed within 7 business days.Replacement: Eligible replacements are usually processed within 5 business days.