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A wall-mounted retractable hose reel provides you with a one-stop watering service. Always prepared to use it anywhere, anytime.
Protect your Hose Reel and prolong its life.
The G-guiding System utilizes special ceramics technology, resulting in a 400% longer lifespan compared to standard systems.
The reinforced polypropylene casing is resistant to deformation and fading caused by exposure to sun and rain.
The large-sized handle enables you to easily lift or move the reel as required.
Always ready to go with a light pull, and lock at any length as desired, with no kinks and tangles.
9 adjustable spray modes with a user-friendly ON/OFF control handle for easy water flow management.
Simply give the hose a light pull and it will automatically arrange itself neatly.
Aesthetic wall-mounted hose reel beautifully complements the scenery of any garden.
Customers have the right to cancel the order within 24 hours and before the order is shipped. Orders that have been shipped within 24 hours cannot be canceled.
We offer our customers the right to return unused products within 30 days of delivery. In the event that a customer requires a return due to subjective reasons rather than quality issues, the customer should pay for the cost of return shippment.
You may initiate a return by email the reason for your return, your order number GTUSxxxx, and your name to contact@giraffetools.com.
Customer satisfaction is our priority. In the rare event, you may receive a defective, damaged, or incorrect item, please contact us at contact@giraffetools.com with order number GTUSxxxx and a video/photo about the problem. We will be in contact with you to address and resolve the issue as quickly as possible. (free replacement and free freight charge, or a full refund, if applicable)
Please allow 1 week for your return to be processed. Refunds will be processed by Giraffetools Corp. every Friday. It can then take up to 48 hours for the money to be credited by the bank into the customer's account. Giraffetools will not issue refunds for products purchased through other entities, such as distributors or retail partners. Returned items must be delivered to us unused, in original packaging, and in the condition they were received, or they may not be eligible for a refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without an actual receipt of the item(s) or proof of received return delivery. We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected upon return.
Here you can find the relevant operating instructions for products.
Here you can watch the installation process of the product with step by step detailed instructions.
Yes, the sprinkler can be attached to this hose.
The leader hose is 6ft.
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Yes. It s a standard hose nozzle and can be replaced.
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
The leader hose can be changed, but the long hose can't.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Yes, it can be installed on the hardy plank.
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
This hose reel does not have a replacement function.
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
