Return PolicyReturn & Refund Policy of www.giraffetools.com

If you are not happy with your purchase, we will accept a return of an unused product within 30 days. Once we receive the returned item, Giraffetools will then give a full refund.Please allow 1 week for your return to be processed.Refunds will be processed by giraffetools at every Firday. It can then take up to 48 hours for money to credited by the bank into the customer account. Giraffetools will not issue refunds for products purchased through other entities, such as distributors or retail partners.Returned items must be delivered to us unused, in original packaging and in the condition they were received, or they may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected upon return.

1.This extension cord reel is constructed of hard impact polypropylene enclosed spring-driven case & comes with 4.5+50ft cords & light-up triple-tap (S3) connector; The three core wire grounded cable is rated at 12A/125VAC/1500W/60HZ.

2.Premium commercial 12AWG 3C/SJTOW cables are resistant to Acids, Alkalies, Ozone, Water/Oil and Kinking; Operable and flexible in the extreme conditions of -58°F to 221°F (-50°C to 105°C).

3.Constructed of Slow Retraction Technology and Auto Guide System; the improved ratcheting can lock the cord at any desired length; an Adjustable cable stopper prevents the retracting connector from hitting the case

4.The extension cord reel can be fixed on the wall or ceiling, and the detachable 180-degree rotating bracket makes the power supply more convenient. The LED-powered connector makes it easy to use at night or in dim conditions.

5.The electrical switch can shut down manually when the machine is temporarily out of use; if an exceeding voltage results in a short circuit, the switch will automatically shut down to protect the safety of equipment and personnel.