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To ensure prompt service and support, please complete the GT Care Service Request form with all necessary details.
+1 (833)583-0881 Mon-Fri 9:00AM - 5:00PM (EST)
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To ensure prompt service and support, please complete the GT Care Service Request form with all necessary details.
+1 (833)583-0881 Mon-Fri 9:00AM - 5:00PM (EST)
Giraffe Tools offers free shipping on every order. Our standard FedEx Ground Shipping typically arrives within 3-7 business days. For faster delivery, we offer a paid expedited express option that prioritizes the processing of your order.
Warm Reminder: Pre-order products and accessories will be shipped in separate packages.
Giraffe Tools warrants its products against defects in parts and materials for a period of 2 years from the original purchase date.
The official channels we support for after-sales service and 2-year warranty are limited to Giraffe Tools Store on Amazon / Official website / lndiegogo / Walmart / SHEIN.
Giraffe Tools offers a 30-day return service, allowing you to return the product if it is not needed or unsuitable. We offer return labels and courier pickup for quality issue products. Please try to restore the original packaging if possible. Check Return & Refund Policy for more details.
We guarantee the best value for our customers:
Simply contact us with proof such as ads, printouts, or photos.
Giraffe Tools offers free shipping on every order. Our standard FedEx Ground Shipping typically arrives within 3-7 business days. For faster delivery, we offer a paid expedited express option that prioritizes the processing of your order.
Warm Reminder: Pre-order products and accessories will be shipped in separate packages.
Giraffe Tools warrants its products against defects in parts and materials for a period of 2 years from the original purchase date.
The official channels we support for after-sales service and 2-year warranty are limited to Giraffe Tools Store on Amazon / Official website / lndiegogo / Walmart / SHEIN.
Giraffe Tools offers a 30-day return service, allowing you to return the product if it is not needed or unsuitable. We offer return labels and courier pickup for quality issue products. Please try to restore the original packaging if possible. Check Return & Refund Policy for more details.
We guarantee the best value for our customers:
Simply contact us with proof such as ads, printouts, or photos.
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