product model
1product model
1$2,604.85
5/8 in
100ft(Domestic Use)
1-pack
$2,604.85
You can find product instructions, FAQs and installation videos here.
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted outside to exterior wall? I.e exposed to sunlight etc? Winterize it for winter of course.
This grandfalls pressure washer can be mounted on an outdoor wall and is very easy to disassemble. However, we recommend to disassemble it and place it indoors during winter to prolong the life of the product.
Can this be used by mobile detailer, running off of a generator? How many amps.
The motor is 13.5amp 1800W motor and the max water flow is 2.1GPM.
Can you buy an extra mount to use it in other locations?
We are sold the bracket alone, if you need, please contact us.
What are the dimensions of the unit itself (not the packaging)
The product dimensions of the unit itself is as follows: length: 20.5inch, width: 14inch, height: 19.2inch. Notice: this is not include the pressue gun's dimension.
Is pressure hose quick connect is m22 x14 or m22 x15?
It is M22*14
Can the hoses be extended and would that effect the pressure?
The retractable pressure hose is 100FT long and when the water come out the water outlet, the pressure will be effected in some extent, but it will not affect the normal pressure of the pressure washer.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted outside to exterior wall? I.e exposed to sunlight etc? Winterize it for winter of course.
This grandfalls pressure washer can be mounted on an outdoor wall and is very easy to disassemble. However, we recommend to disassemble it and place it indoors during winter to prolong the life of the product.
Can this be used by mobile detailer, running off of a generator? How many amps.
The motor is 13.5amp 1800W motor and the max water flow is 2.1GPM.
Can you buy an extra mount to use it in other locations?
We are sold the bracket alone, if you need, please contact us.
What are the dimensions of the unit itself (not the packaging)
The product dimensions of the unit itself is as follows: length: 20.5inch, width: 14inch, height: 19.2inch. Notice: this is not include the pressue gun's dimension.
Is pressure hose quick connect is m22 x14 or m22 x15?
It is M22*14
Can the hoses be extended and would that effect the pressure?
The retractable pressure hose is 100FT long and when the water come out the water outlet, the pressure will be effected in some extent, but it will not affect the normal pressure of the pressure washer.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted outside to exterior wall? I.e exposed to sunlight etc? Winterize it for winter of course.
This grandfalls pressure washer can be mounted on an outdoor wall and is very easy to disassemble. However, we recommend to disassemble it and place it indoors during winter to prolong the life of the product.
Can this be used by mobile detailer, running off of a generator? How many amps.
The motor is 13.5amp 1800W motor and the max water flow is 2.1GPM.
Can you buy an extra mount to use it in other locations?
We are sold the bracket alone, if you need, please contact us.
What are the dimensions of the unit itself (not the packaging)
The product dimensions of the unit itself is as follows: length: 20.5inch, width: 14inch, height: 19.2inch. Notice: this is not include the pressue gun's dimension.
Is pressure hose quick connect is m22 x14 or m22 x15?
It is M22*14
Can the hoses be extended and would that effect the pressure?
The retractable pressure hose is 100FT long and when the water come out the water outlet, the pressure will be effected in some extent, but it will not affect the normal pressure of the pressure washer.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted outside to exterior wall? I.e exposed to sunlight etc? Winterize it for winter of course.
This grandfalls pressure washer can be mounted on an outdoor wall and is very easy to disassemble. However, we recommend to disassemble it and place it indoors during winter to prolong the life of the product.
Can this be used by mobile detailer, running off of a generator? How many amps.
The motor is 13.5amp 1800W motor and the max water flow is 2.1GPM.
Can you buy an extra mount to use it in other locations?
We are sold the bracket alone, if you need, please contact us.
What are the dimensions of the unit itself (not the packaging)
The product dimensions of the unit itself is as follows: length: 20.5inch, width: 14inch, height: 19.2inch. Notice: this is not include the pressue gun's dimension.
Is pressure hose quick connect is m22 x14 or m22 x15?
It is the M22*14
Can the hoses be extended and would that effect the pressure?
The retractable pressure hose is 100FT long and when the water come out the water outlet, the pressure will be effected in some extent, but it will not affect the normal pressure of the pressure washer.
If you still have problem please contact our customer service team contact@giraffetools.com
What is the spacing of the screw holes?
The spacing between the left and right screw holes is 15.7in and the spacing between the upper and lower screw holes is 5.9in.
Can the unit be reconfigured so the handle is on the other side?
Sorry, it can't.
Will a 100 foot 3/4 inch hose fit this real and still work smoothly?
Sorry, The 100 foot 3/4 inch hose does not fit this reel.
Does this have any kind of lock so the hose doesn t come unreeled?
There is not a reel lock, but it is not needed. The hose passes through a guide that prevents it from unwinding. But still pulls off easily
What are the total dimensions of the item when mounted?
Dimensions : L: 21.26 inch (540mm), W: 15.75 inch (400mm), H: 16.93 in (430mm)
What is the warranty?
We provide 2-year warranty service.
What's the max pressure for the reel?
Max work pressure: 6bar. Max bearing capacity: 12bar.
What type of stainless steel is this reel made of?
It's made of 304 stainless steel, long-lasting durability, no scratches, never rust, never break, and lead-free.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose?
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
What is Country of origin?
This product is made in China.
Is it waterproof?
It is not waterproof.
Is the unique hose guide plastic?
The hose guide is plastic but it is useful.
What is the diameter of the intake hose?
The package will come with the 5ft leader hose with female to female connector.
What is the body of this cart made of?
The body of this cart is made of metal with the rust-resistant coating is easy to take care of it.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted horizontally? I'm putting it in an rv and don't have the 15' height but plenty of width?
It's best not to lay it horizontally.
Is the reel leakproof under pressure?
The hose reel is not suitable for high pressure.
What color is this product?
It's cold grey. Pantone Color for the outside plastic is 6C.
What is the distance between the upper and lower bracket holes? My mounting space may not be tall enough.
It's about 5.9 inch.
Is the hose that retracts also standard 5/8 diameter?
Yes.
If you still have problem please contact our customer service team contact@giraffetools.com
Can u use as a regular water hose?
The outlet is connected with the retractable hose reel and the pressure washer gun. This can be used as a normal water hose, but the output hose diameter is at least the same as the output water flow of the pressure washer.
Can you fit a 100' hose inside the enclosed hose reel?
The hose reel comes with the 40ft hoses, and we have another model with comes with the 100ft hoses, and it will be in stock soon.
The main hose has started leaking from the water connection everytime I release the lance. Is there a solution to it?
Tighten with wrench as tightly as possible. Use waterproof tape. Seen it happen with other pressure washers/hoses as well. This one is a lower PSI so it's probably the tightness of the connection. Usually unavoidable with 3000+ PSI
What is the total wattage on this unit when running?
This unit will come to 1350 wattage when runing which can meet the requirements.
Should 'standby mode' pulsate? just got my giraffe and when i release the handle the motor pulsates - on/off. plus some low pressure water comes out.
When the gun is stopped and the pressure washer will go into standby mode. After turning off the rotary switch, pull the trigger of the gun to release the pressure, and there will be some water comes out because of the usage.
Can this be mounted outside? Is it weatherproof/UV resistant?
It is best to install in a sheltered place, the plug should be careful with water.
Can I replace the hose in the reel for a 50ft instead of the 40ft?
The 40ft retractable hose reel can be replaced with the extra pressure hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Where can it be installed?
It can be installed on ceilings and walls.
Is it waterproof?
It is not waterproof.
How to lock the cord?
To lock the cord of the required length, just release the tension and it will lock.
Can I buy a second bracket separately?
Sorry,we don't sell it separately.
How long is the warranty
We offer a 2-year warranty.
Can it be used outdoors?
It's best not to use it outdoors.
Do they sell these things without cord?
The cord and reel is sold toghter.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
If you still have problem please contact our customer service team contact@giraffetools.com
Is the reel plastic?
Most parts of the hose reel are steel, the lid in both sides is plastic. The inside water system is Aluminum.
Does it scratch vinyl decking?
It won't scratch your floor. Because the bottom of the product has a rubber pad.
Does this rewind itself without manual cranking?
You need to rewind the hose with the handle by yourself.
Is the leader hose it comes with 1/2” or 5/8” ID?
It is 5/8”
Can I use the kind of Hose that shrinks when empty?
We do not suggest you to use this kind of hose.
What type of metal is this product?Metal rusts here quickly due to humidity.
This product is painted with anti-rust paint.
Is the crank handle also metal?
A part is iron and a part is plastic. In order to be more comfortable to use, the place where the hand is held is a comfortable plastic.
Can you change the handle so it is on the left side looking at the unit?
No, the handle side can not be changable.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose?
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
What is the max water temperature that can be used on this reel?
The max water temperature that can be used on this reel is 113°F.
Can we remove/detach the spray nozzle that comes with it and use it to feed a ground sprinkler?
Yes it can be removed. It screws on and off like any other spray nozzle. It actually comes detached from the hose in the package.
Can you attach a second hose for further reach?
Add as many hose to this one as you have or require. Just remember added hose will not roll into unit no room.
Can you replace the hose?
Hello, the lead in hose can be replaced and the hoses inside can not be replaced.
If this should malfunction within the warranty period and won't retract, how would you send it back with an un-retracted hose?
All Giraffe Tools product has 2 years warranty and if this item has any problem in 2 years, you can get a replacement. Please contact customer service. They will assist you to solve the issue.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
Can you open the plastic cover if needed to untangle the hose?
we don't suggest you open it without the help of professional people.
If something happened to the hose itself, can it be replaced?
Of couse, our products have warranty. If it has quality problems, you can contact us. And we will help you solve the problems.
Is this suitable for outdoor use?
It is better to use indoor.
Are the internal components stainless steel / corrosion resistant?
The internal are not stainless. The product mainbody is made of PP.
Does it come with lead hose to connect to your compressor?
Yes, the air hose reel comes with the lead hose.
Can this product be mount on the ceiling without malfunction in the retraction?
Yes, this air hose reel can retract when it is mounted on the ceiling.
What are the dimensions including the mounting bracket?
9.37*8.75*16in
Can any of these be used forat home meducal oxygen?
This product is generally used in automotive repair environment.
Is the 7pc quick connect included?
No, there is no 7pc quick connect.
Is the mounting bracket metal?
The mounting bracket is made of high-quality Polypropylene.
If you still have problem please contact our customer service team contact@giraffetools.com
Where can it be installed?
It can be installed on ceilings and walls.
Is it waterproof?
It is not waterproof.
How to lock the cord?
To lock the cord of the required length, just release the tension and it will lock.
Can I buy a second bracket separately?
Sorry,we don't sell it separately.
How long is the warranty
We offer a 2-year warranty.
Can it be used outdoors?
It's best not to use it outdoors.
Do they sell these things without cord?
The cord and reel is sold toghter.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
If you still have problem please contact our customer service team contact@giraffetools.com
Doesn t come with a swivel to pull from the left or right. How do I get one?
This one do not come with the swivel, and we have another product with the swivel on the page.
Can I replace the air hose with an electric cord? I want a stronger self-retracting system then many of the systems avalaible?
Hello, we don't suggest you change the air hose yourself
Can I run oil through it. I wanna use it as a conduit to oil into engines?
It can not run oil.
Is the leader hose it comes with 1/2” or 5/8” ID?
It is 5/8”
How to connect the air hose reel to the air compressor?
Connect the air hose reel and the compressor with connector.
How to mount?
This type does not have the mounting bracket and can not swiel around 180 degree and you can mount it on floor or ceiling.
How do you adjust the guide arm for floor mount?
The guide arm is not depend on the places you mount. Still can adjust when mounting on floor.
Will it support a 100 ft 3/8in hybrid air hose?I want to replace the hose.
So sorry, it can not support 100ft 3/8in hybrid air hose.
Is this rated for outdoors?
Yes, it is rated for outdoors.
What is the real length of the lead hose from the compressor 2, 3, 4, 7'
The length of the lead hose is 3 ft.
If you still have problem please contact our customer service team contact@giraffetools.com
Where can it be installed?
It can be installed on ceilings and walls.
Is it waterproof?
It is not waterproof.
How to lock the cord?
To lock the cord of the required length, just release the tension and it will lock.
Can I buy a second bracket separately?
Sorry,we don't sell it separately.
How long is the warranty
We offer a 2-year warranty.
Can it be used outdoors?
It's best not to use it outdoors.
Do they sell these things without cord?
The cord and reel is sold toghter.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
If you still have problem please contact our customer service team contact@giraffetools.com
What is the height, width and length of the reel?
It is about 22*11*19in.
Can you use a small steel hose?
The steel hose is not suitable.
What is the psi rating on the hose?
Working pressure is 87 psi.
Does this have a battery?
Sorry, it has no battery.
Can I use my nozzle with this hose?
Yes, you can use any normal nozzle off another hose.
Can I replace the hose if the hose needs replacing?
Oh, sorry. This kind of hose reel is No function of changing.
If you still have problem please contact our customer service team contact@giraffetools.com
Is the auxiliary swivel bracket shown included? Not illustrated in any other photos or in specs.
This air hose reel is included the auxiliary swivel bracket.
Can the hose be changed to 1/4 inch to hook to an Oxygen supply for human breathing?
The hose is not suitable for Oxygen breathing.
Can the reel be mounted in a horizontal position?
Yes, the air hose reel can be mounted in a horizontal position.
If you still have problem please contact our customer service team contact@giraffetools.com
What is the spacing of the screw holes?
The spacing between the left and right screw holes is 15.7in and the spacing between the upper and lower screw holes is 5.9in.
Can the unit be reconfigured so the handle is on the other side?
Sorry, it can't.
Will a 100 foot 3/4 inch hose fit this real and still work smoothly?
Sorry, The 100 foot 3/4 inch hose does not fit this reel.
Does this have any kind of lock so the hose doesn t come unreeled?
There is not a reel lock, but it is not needed. The hose passes through a guide that prevents it from unwinding. But still pulls off easily
What are the total dimensions of the item when mounted?
Dimensions : L: 21.26 inch (540mm), W: 15.75 inch (400mm), H: 16.93 in (430mm)
What is the warranty?
We provide 2-year warranty service.
What's the max pressure for the reel?
Max work pressure: 6bar. Max bearing capacity: 12bar.
What type of stainless steel is this reel made of?
It's made of 304 stainless steel, long-lasting durability, no scratches, never rust, never break, and lead-free.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Are the tires pneumatic or Flat Free?
Flat Free.
Will this accommodate a 3/4 hose?
The hose cart will not accommodate a 3/4” hose.
Where is it made?
This stainless steel hose cart is made from China.
If you still have problem please contact our customer service team contact@giraffetools.com
Can you drive over it?
Not suggest to drive over it. Please avoid weight or pressure on the hose.
Is this 3/4 inside diameter?
Yes, it is inside 3/4'' diameter.
In the event of a break, can it be easily repaired with a standard hose mend?
Our product has 2 years warranty, if the hose is broken, you can directly choose to contact us. And we will respond to you within 24 hours.
Will it work on a hose reel?
Yes, as long as the joint is properly connected.
Can I connect a foam gun to this hose?
Hello, yes you can connect a foam gun to this hose.
Where is this hose made?
Hello, the hose is made from China.
Is this hose for potable water?
The hose is not for potable water.
Can this be used with a pressure washer?
Pressure washer power is relatively large, may not be able to use.
How much does it weigh?
It is about 4.8lb.
Can i use this as an extension to my existing hose to reach farther?
Yes, you can use this as an extension to your existing hose to reach farther. The connector is 3/4-inch. The diameter is 5/8-inch.
If you still have problem please contact our customer service team contact@giraffetools.com
Doesn t come with a swivel to pull from the left or right. How do I get one?
This one do not come with the swivel, and we have another product with the swivel on the page.
Can I replace the air hose with an electric cord? I want a stronger self-retracting system then many of the systems avalaible?
Hello, we don't suggest you change the air hose yourself
Can I run oil through it. I wanna use it as a conduit to oil into engines?
It can not run oil.
Is the leader hose it comes with 1/2” or 5/8” ID?
It is 5/8”
How to connect the air hose reel to the air compressor?
Connect the air hose reel and the compressor with connector.
How to mount?
This type does not have the mounting bracket and can not swiel around 180 degree and you can mount it on floor or ceiling.
How do you adjust the guide arm for floor mount?
The guide arm is not depend on the places you mount. Still can adjust when mounting on floor.
Will it support a 100 ft 3/8in hybrid air hose?I want to replace the hose.
So sorry, it can not support 100ft 3/8in hybrid air hose.
Is this rated for outdoors?
Yes, it is rated for outdoors.
What is the real length of the lead hose from the compressor 2, 3, 4, 7'
The length of the lead hose is 3 ft.
If you still have problem please contact our customer service team contact@giraffetools.com
What is the peak amp usage of this pressure washer?
The motor is 9.5amp.
How can I attach a longer hose?
Hello, the lead in hose and the pressure hose can all be replaced by yourself, for replace the pressure hose, please press the black pin to loose the water outlet and you can use the longer hose.
Does this attach to a m22 hose fitting?
The pressure hose attaches the pressure gun is the M22 hose fitting.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
Is the hose interchangeable? Can I add my 50ft hose to this unit?
The hose is interchangeable. And you can replace the pressure hose by yourself.
Does this have a salt tank?
The package is not come with the tank but the tank can be purchased seprately.
Does this come with the lead in hose?
This item does not come with the lead in hose, and you can use the different length of the lead in hose to use this item.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Does this have solid or pneumatic tires?
This cart have 2 solid tires.
Will the joint of two hoses connected together fit through the hose guide?
The hose guide will fit for the 1/2inch hose or 5/8inch hose, but not with the 3/4inch hose.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
How long is the electrical cord that plugs into the outlet?
The electrical cord is 6ft long.
Is there a reset button?
GFCI plugs have a reset button.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
What water hose would you recommend to go with this reel?
130ft 5/8 - inch garden hose or 200ft 1/2-inch garden hose would be better works.
Is the crank handle metal?
Hello, the crank handle is metal. And a layer of plastic has been added to the handle where the hand touched.
How do you move this hose holder to a different location on your property? Does it roll or what?
No, it can not roll, you can only carry it or use the cart to move it.
Is the interior wheel that the hose coils around metal or plastic?
It is not plastic.
Is there a cover for the Giraffe metal hose reel?
The hose reel itself has a cover.
Why won't it work with 3/4 hose?
This metal garden hose reel can holds up to 130ft 5/8 - inch garden hose or 200ft 1/2-inch garden hose. But is not suit for 3/4 garden hose. Because the maxmize aperture is 5/8.
Can the hose come out either side? I need crank on left when hose is toward front?
Dear customer, the hose can't come out another side.
If you still have problem please contact our customer service team contact@giraffetools.com
Can you drive over it?
Not suggest to drive over it. Please avoid weight or pressure on the hose.
Is this 3/4 inside diameter?
Yes, it is inside 3/4'' diameter.
In the event of a break, can it be easily repaired with a standard hose mend?
Our product has 2 years warranty, if the hose is broken, you can directly choose to contact us. And we will respond to you within 24 hours.
Will it work on a hose reel?
Yes, as long as the joint is properly connected.
Can I connect a foam gun to this hose?
Hello, yes you can connect a foam gun to this hose.
Where is this hose made?
Hello, the hose is made from China.
Is this hose for potable water?
The hose is not for potable water.
Can this be used with a pressure washer?
Pressure washer power is relatively large, may not be able to use.
How much does it weigh?
It is about 4.8lb.
Can i use this as an extension to my existing hose to reach farther?
Yes, you can use this as an extension to your existing hose to reach farther. The connector is 3/4-inch. The diameter is 5/8-inch.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
Can you drive over it?
Not suggest to drive over it. Please avoid weight or pressure on the hose.
Is this 3/4 inside diameter?
Yes, it is inside 3/4'' diameter.
In the event of a break, can it be easily repaired with a standard hose mend?
Our product has 2 years warranty, if the hose is broken, you can directly choose to contact us. And we will respond to you within 24 hours.
Will it work on a hose reel?
Yes, as long as the joint is properly connected.
Can I connect a foam gun to this hose?
Hello, yes you can connect a foam gun to this hose.
Where is this hose made?
Hello, the hose is made from China.
Is this hose for potable water?
The hose is not for potable water.
Can this be used with a pressure washer?
Pressure washer power is relatively large, may not be able to use.
How much does it weigh?
It is about 4.8lb.
Can i use this as an extension to my existing hose to reach farther?
Yes, you can use this as an extension to your existing hose to reach farther. The connector is 3/4-inch. The diameter is 5/8-inch.
If you still have problem please contact our customer service team contact@giraffetools.com
You can find product instructions, FAQs and installation videos here.
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted outside to exterior wall? I.e exposed to sunlight etc? Winterize it for winter of course.
This grandfalls pressure washer can be mounted on an outdoor wall and is very easy to disassemble. However, we recommend to disassemble it and place it indoors during winter to prolong the life of the product.
Can this be used by mobile detailer, running off of a generator? How many amps.
The motor is 13.5amp 1800W motor and the max water flow is 2.1GPM.
Can you buy an extra mount to use it in other locations?
We are sold the bracket alone, if you need, please contact us.
What are the dimensions of the unit itself (not the packaging)
The product dimensions of the unit itself is as follows: length: 20.5inch, width: 14inch, height: 19.2inch. Notice: this is not include the pressue gun's dimension.
Is pressure hose quick connect is m22 x14 or m22 x15?
It is M22*14
Can the hoses be extended and would that effect the pressure?
The retractable pressure hose is 100FT long and when the water come out the water outlet, the pressure will be effected in some extent, but it will not affect the normal pressure of the pressure washer.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted outside to exterior wall? I.e exposed to sunlight etc? Winterize it for winter of course.
This grandfalls pressure washer can be mounted on an outdoor wall and is very easy to disassemble. However, we recommend to disassemble it and place it indoors during winter to prolong the life of the product.
Can this be used by mobile detailer, running off of a generator? How many amps.
The motor is 13.5amp 1800W motor and the max water flow is 2.1GPM.
Can you buy an extra mount to use it in other locations?
We are sold the bracket alone, if you need, please contact us.
What are the dimensions of the unit itself (not the packaging)
The product dimensions of the unit itself is as follows: length: 20.5inch, width: 14inch, height: 19.2inch. Notice: this is not include the pressue gun's dimension.
Is pressure hose quick connect is m22 x14 or m22 x15?
It is M22*14
Can the hoses be extended and would that effect the pressure?
The retractable pressure hose is 100FT long and when the water come out the water outlet, the pressure will be effected in some extent, but it will not affect the normal pressure of the pressure washer.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted outside to exterior wall? I.e exposed to sunlight etc? Winterize it for winter of course.
This grandfalls pressure washer can be mounted on an outdoor wall and is very easy to disassemble. However, we recommend to disassemble it and place it indoors during winter to prolong the life of the product.
Can this be used by mobile detailer, running off of a generator? How many amps.
The motor is 13.5amp 1800W motor and the max water flow is 2.1GPM.
Can you buy an extra mount to use it in other locations?
We are sold the bracket alone, if you need, please contact us.
What are the dimensions of the unit itself (not the packaging)
The product dimensions of the unit itself is as follows: length: 20.5inch, width: 14inch, height: 19.2inch. Notice: this is not include the pressue gun's dimension.
Is pressure hose quick connect is m22 x14 or m22 x15?
It is M22*14
Can the hoses be extended and would that effect the pressure?
The retractable pressure hose is 100FT long and when the water come out the water outlet, the pressure will be effected in some extent, but it will not affect the normal pressure of the pressure washer.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted outside to exterior wall? I.e exposed to sunlight etc? Winterize it for winter of course.
This grandfalls pressure washer can be mounted on an outdoor wall and is very easy to disassemble. However, we recommend to disassemble it and place it indoors during winter to prolong the life of the product.
Can this be used by mobile detailer, running off of a generator? How many amps.
The motor is 13.5amp 1800W motor and the max water flow is 2.1GPM.
Can you buy an extra mount to use it in other locations?
We are sold the bracket alone, if you need, please contact us.
What are the dimensions of the unit itself (not the packaging)
The product dimensions of the unit itself is as follows: length: 20.5inch, width: 14inch, height: 19.2inch. Notice: this is not include the pressue gun's dimension.
Is pressure hose quick connect is m22 x14 or m22 x15?
It is the M22*14
Can the hoses be extended and would that effect the pressure?
The retractable pressure hose is 100FT long and when the water come out the water outlet, the pressure will be effected in some extent, but it will not affect the normal pressure of the pressure washer.
If you still have problem please contact our customer service team contact@giraffetools.com
What is the spacing of the screw holes?
The spacing between the left and right screw holes is 15.7in and the spacing between the upper and lower screw holes is 5.9in.
Can the unit be reconfigured so the handle is on the other side?
Sorry, it can't.
Will a 100 foot 3/4 inch hose fit this real and still work smoothly?
Sorry, The 100 foot 3/4 inch hose does not fit this reel.
Does this have any kind of lock so the hose doesn t come unreeled?
There is not a reel lock, but it is not needed. The hose passes through a guide that prevents it from unwinding. But still pulls off easily
What are the total dimensions of the item when mounted?
Dimensions : L: 21.26 inch (540mm), W: 15.75 inch (400mm), H: 16.93 in (430mm)
What is the warranty?
We provide 2-year warranty service.
What's the max pressure for the reel?
Max work pressure: 6bar. Max bearing capacity: 12bar.
What type of stainless steel is this reel made of?
It's made of 304 stainless steel, long-lasting durability, no scratches, never rust, never break, and lead-free.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose?
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
What is Country of origin?
This product is made in China.
Is it waterproof?
It is not waterproof.
Is the unique hose guide plastic?
The hose guide is plastic but it is useful.
What is the diameter of the intake hose?
The package will come with the 5ft leader hose with female to female connector.
What is the body of this cart made of?
The body of this cart is made of metal with the rust-resistant coating is easy to take care of it.
If you still have problem please contact our customer service team contact@giraffetools.com
Can this be mounted horizontally? I'm putting it in an rv and don't have the 15' height but plenty of width?
It's best not to lay it horizontally.
Is the reel leakproof under pressure?
The hose reel is not suitable for high pressure.
What color is this product?
It's cold grey. Pantone Color for the outside plastic is 6C.
What is the distance between the upper and lower bracket holes? My mounting space may not be tall enough.
It's about 5.9 inch.
Is the hose that retracts also standard 5/8 diameter?
Yes.
If you still have problem please contact our customer service team contact@giraffetools.com
Can u use as a regular water hose?
The outlet is connected with the retractable hose reel and the pressure washer gun. This can be used as a normal water hose, but the output hose diameter is at least the same as the output water flow of the pressure washer.
Can you fit a 100' hose inside the enclosed hose reel?
The hose reel comes with the 40ft hoses, and we have another model with comes with the 100ft hoses, and it will be in stock soon.
The main hose has started leaking from the water connection everytime I release the lance. Is there a solution to it?
Tighten with wrench as tightly as possible. Use waterproof tape. Seen it happen with other pressure washers/hoses as well. This one is a lower PSI so it's probably the tightness of the connection. Usually unavoidable with 3000+ PSI
What is the total wattage on this unit when running?
This unit will come to 1350 wattage when runing which can meet the requirements.
Should 'standby mode' pulsate? just got my giraffe and when i release the handle the motor pulsates - on/off. plus some low pressure water comes out.
When the gun is stopped and the pressure washer will go into standby mode. After turning off the rotary switch, pull the trigger of the gun to release the pressure, and there will be some water comes out because of the usage.
Can this be mounted outside? Is it weatherproof/UV resistant?
It is best to install in a sheltered place, the plug should be careful with water.
Can I replace the hose in the reel for a 50ft instead of the 40ft?
The 40ft retractable hose reel can be replaced with the extra pressure hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Where can it be installed?
It can be installed on ceilings and walls.
Is it waterproof?
It is not waterproof.
How to lock the cord?
To lock the cord of the required length, just release the tension and it will lock.
Can I buy a second bracket separately?
Sorry,we don't sell it separately.
How long is the warranty
We offer a 2-year warranty.
Can it be used outdoors?
It's best not to use it outdoors.
Do they sell these things without cord?
The cord and reel is sold toghter.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
If you still have problem please contact our customer service team contact@giraffetools.com
Is the reel plastic?
Most parts of the hose reel are steel, the lid in both sides is plastic. The inside water system is Aluminum.
Does it scratch vinyl decking?
It won't scratch your floor. Because the bottom of the product has a rubber pad.
Does this rewind itself without manual cranking?
You need to rewind the hose with the handle by yourself.
Is the leader hose it comes with 1/2” or 5/8” ID?
It is 5/8”
Can I use the kind of Hose that shrinks when empty?
We do not suggest you to use this kind of hose.
What type of metal is this product?Metal rusts here quickly due to humidity.
This product is painted with anti-rust paint.
Is the crank handle also metal?
A part is iron and a part is plastic. In order to be more comfortable to use, the place where the hand is held is a comfortable plastic.
Can you change the handle so it is on the left side looking at the unit?
No, the handle side can not be changable.
If you still have problem please contact our customer service team contact@giraffetools.com
Can a sprinkler be attached to this hose?
Yes, the sprinkler can be attached to this hose.
How long is the leader hose from the wall to the reel?
The leader hose is 6ft.
Can I get a longer leader hose?
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
Does this retract with water? Or do you have to drain the hose first?
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Is the nozzle replaceable?
Yes. It s a standard hose nozzle and can be replaced.
What is the spacing of the mounting bolts?
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
How do I change the hose?
The leader hose can be changed, but the long hose can't.
What size mounting screws are used? i.e. #8, #10 etc? I'd like to use a drop-in anchor, but I need to know the bolt size it accommodates.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Would this be durable if installed on the hardy plank?
Yes, it can be installed on the hardy plank.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
What is the hybrid hose?
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
How can I replace the hose?
This hose reel does not have a replacement function.
Is there a big difference in water pressure between 1/2in hose and 5/8in hose?
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
What is the max water temperature that can be used on this reel?
The max water temperature that can be used on this reel is 113°F.
Can we remove/detach the spray nozzle that comes with it and use it to feed a ground sprinkler?
Yes it can be removed. It screws on and off like any other spray nozzle. It actually comes detached from the hose in the package.
Can you attach a second hose for further reach?
Add as many hose to this one as you have or require. Just remember added hose will not roll into unit no room.
Can you replace the hose?
Hello, the lead in hose can be replaced and the hoses inside can not be replaced.
If this should malfunction within the warranty period and won't retract, how would you send it back with an un-retracted hose?
All Giraffe Tools product has 2 years warranty and if this item has any problem in 2 years, you can get a replacement. Please contact customer service. They will assist you to solve the issue.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
Can you open the plastic cover if needed to untangle the hose?
we don't suggest you open it without the help of professional people.
If something happened to the hose itself, can it be replaced?
Of couse, our products have warranty. If it has quality problems, you can contact us. And we will help you solve the problems.
Is this suitable for outdoor use?
It is better to use indoor.
Are the internal components stainless steel / corrosion resistant?
The internal are not stainless. The product mainbody is made of PP.
Does it come with lead hose to connect to your compressor?
Yes, the air hose reel comes with the lead hose.
Can this product be mount on the ceiling without malfunction in the retraction?
Yes, this air hose reel can retract when it is mounted on the ceiling.
What are the dimensions including the mounting bracket?
9.37*8.75*16in
Can any of these be used forat home meducal oxygen?
This product is generally used in automotive repair environment.
Is the 7pc quick connect included?
No, there is no 7pc quick connect.
Is the mounting bracket metal?
The mounting bracket is made of high-quality Polypropylene.
If you still have problem please contact our customer service team contact@giraffetools.com
Where can it be installed?
It can be installed on ceilings and walls.
Is it waterproof?
It is not waterproof.
How to lock the cord?
To lock the cord of the required length, just release the tension and it will lock.
Can I buy a second bracket separately?
Sorry,we don't sell it separately.
How long is the warranty
We offer a 2-year warranty.
Can it be used outdoors?
It's best not to use it outdoors.
Do they sell these things without cord?
The cord and reel is sold toghter.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
If you still have problem please contact our customer service team contact@giraffetools.com
Doesn t come with a swivel to pull from the left or right. How do I get one?
This one do not come with the swivel, and we have another product with the swivel on the page.
Can I replace the air hose with an electric cord? I want a stronger self-retracting system then many of the systems avalaible?
Hello, we don't suggest you change the air hose yourself
Can I run oil through it. I wanna use it as a conduit to oil into engines?
It can not run oil.
Is the leader hose it comes with 1/2” or 5/8” ID?
It is 5/8”
How to connect the air hose reel to the air compressor?
Connect the air hose reel and the compressor with connector.
How to mount?
This type does not have the mounting bracket and can not swiel around 180 degree and you can mount it on floor or ceiling.
How do you adjust the guide arm for floor mount?
The guide arm is not depend on the places you mount. Still can adjust when mounting on floor.
Will it support a 100 ft 3/8in hybrid air hose?I want to replace the hose.
So sorry, it can not support 100ft 3/8in hybrid air hose.
Is this rated for outdoors?
Yes, it is rated for outdoors.
What is the real length of the lead hose from the compressor 2, 3, 4, 7'
The length of the lead hose is 3 ft.
If you still have problem please contact our customer service team contact@giraffetools.com
Where can it be installed?
It can be installed on ceilings and walls.
Is it waterproof?
It is not waterproof.
How to lock the cord?
To lock the cord of the required length, just release the tension and it will lock.
Can I buy a second bracket separately?
Sorry,we don't sell it separately.
How long is the warranty
We offer a 2-year warranty.
Can it be used outdoors?
It's best not to use it outdoors.
Do they sell these things without cord?
The cord and reel is sold toghter.
Can you adjust the tension of the retraction mechanism?
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
If you still have problem please contact our customer service team contact@giraffetools.com
What is the height, width and length of the reel?
It is about 22*11*19in.
Can you use a small steel hose?
The steel hose is not suitable.
What is the psi rating on the hose?
Working pressure is 87 psi.
Does this have a battery?
Sorry, it has no battery.
Can I use my nozzle with this hose?
Yes, you can use any normal nozzle off another hose.
Can I replace the hose if the hose needs replacing?
Oh, sorry. This kind of hose reel is No function of changing.
If you still have problem please contact our customer service team contact@giraffetools.com
Is the auxiliary swivel bracket shown included? Not illustrated in any other photos or in specs.
This air hose reel is included the auxiliary swivel bracket.
Can the hose be changed to 1/4 inch to hook to an Oxygen supply for human breathing?
The hose is not suitable for Oxygen breathing.
Can the reel be mounted in a horizontal position?
Yes, the air hose reel can be mounted in a horizontal position.
If you still have problem please contact our customer service team contact@giraffetools.com
What is the spacing of the screw holes?
The spacing between the left and right screw holes is 15.7in and the spacing between the upper and lower screw holes is 5.9in.
Can the unit be reconfigured so the handle is on the other side?
Sorry, it can't.
Will a 100 foot 3/4 inch hose fit this real and still work smoothly?
Sorry, The 100 foot 3/4 inch hose does not fit this reel.
Does this have any kind of lock so the hose doesn t come unreeled?
There is not a reel lock, but it is not needed. The hose passes through a guide that prevents it from unwinding. But still pulls off easily
What are the total dimensions of the item when mounted?
Dimensions : L: 21.26 inch (540mm), W: 15.75 inch (400mm), H: 16.93 in (430mm)
What is the warranty?
We provide 2-year warranty service.
What's the max pressure for the reel?
Max work pressure: 6bar. Max bearing capacity: 12bar.
What type of stainless steel is this reel made of?
It's made of 304 stainless steel, long-lasting durability, no scratches, never rust, never break, and lead-free.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Are the tires pneumatic or Flat Free?
Flat Free.
Will this accommodate a 3/4 hose?
The hose cart will not accommodate a 3/4” hose.
Where is it made?
This stainless steel hose cart is made from China.
If you still have problem please contact our customer service team contact@giraffetools.com
Can you drive over it?
Not suggest to drive over it. Please avoid weight or pressure on the hose.
Is this 3/4 inside diameter?
Yes, it is inside 3/4'' diameter.
In the event of a break, can it be easily repaired with a standard hose mend?
Our product has 2 years warranty, if the hose is broken, you can directly choose to contact us. And we will respond to you within 24 hours.
Will it work on a hose reel?
Yes, as long as the joint is properly connected.
Can I connect a foam gun to this hose?
Hello, yes you can connect a foam gun to this hose.
Where is this hose made?
Hello, the hose is made from China.
Is this hose for potable water?
The hose is not for potable water.
Can this be used with a pressure washer?
Pressure washer power is relatively large, may not be able to use.
How much does it weigh?
It is about 4.8lb.
Can i use this as an extension to my existing hose to reach farther?
Yes, you can use this as an extension to your existing hose to reach farther. The connector is 3/4-inch. The diameter is 5/8-inch.
If you still have problem please contact our customer service team contact@giraffetools.com
Doesn t come with a swivel to pull from the left or right. How do I get one?
This one do not come with the swivel, and we have another product with the swivel on the page.
Can I replace the air hose with an electric cord? I want a stronger self-retracting system then many of the systems avalaible?
Hello, we don't suggest you change the air hose yourself
Can I run oil through it. I wanna use it as a conduit to oil into engines?
It can not run oil.
Is the leader hose it comes with 1/2” or 5/8” ID?
It is 5/8”
How to connect the air hose reel to the air compressor?
Connect the air hose reel and the compressor with connector.
How to mount?
This type does not have the mounting bracket and can not swiel around 180 degree and you can mount it on floor or ceiling.
How do you adjust the guide arm for floor mount?
The guide arm is not depend on the places you mount. Still can adjust when mounting on floor.
Will it support a 100 ft 3/8in hybrid air hose?I want to replace the hose.
So sorry, it can not support 100ft 3/8in hybrid air hose.
Is this rated for outdoors?
Yes, it is rated for outdoors.
What is the real length of the lead hose from the compressor 2, 3, 4, 7'
The length of the lead hose is 3 ft.
If you still have problem please contact our customer service team contact@giraffetools.com
What is the peak amp usage of this pressure washer?
The motor is 9.5amp.
How can I attach a longer hose?
Hello, the lead in hose and the pressure hose can all be replaced by yourself, for replace the pressure hose, please press the black pin to loose the water outlet and you can use the longer hose.
Does this attach to a m22 hose fitting?
The pressure hose attaches the pressure gun is the M22 hose fitting.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
Is the hose interchangeable? Can I add my 50ft hose to this unit?
The hose is interchangeable. And you can replace the pressure hose by yourself.
Does this have a salt tank?
The package is not come with the tank but the tank can be purchased seprately.
Does this come with the lead in hose?
This item does not come with the lead in hose, and you can use the different length of the lead in hose to use this item.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Can pressure be left on this hose permanently?
There is no pressure on the hose when the water is completely drained.
What is the width of the plastic protector ends?
Dear, the Ends is 3/4in. MNPT.
Is it swivel grip?
Yes, it is.
Is this lead-free?
Yes, it is.
Can I leave the spigot on after use or do i need to turn the water off and drain the hose after every use?
Hi, we suggest you can leave water in the hose when it's summer. You may need to drain the hose in winter to make the hose last longer.
Is this hose made of rubber? Or is it the same hard pvc that wants to curl that won't lay straight?
This garden hose is made of hybrid. It is high quality and soft and it is like rubber a little. Besides, it is can be curled easily.
Does one end fit into the pressure washer ?
Yes, if the connect is 5/8, then it'll fit into the pressure washer.
Does this hose work with the giraffe retractable garden hose reel 1/2 x 130 ft?
Sure, the hose can work with our garden hose reel.
Do you need to buy extra connectors for multiple spigots?
It can only be used for one faucet. If you want to connect to multiple faucets, you will need to purchase the connector you said.
Does the hose kink and flatten where it leaves the rigid handles?
It will not kink. If it really kink, you can contact our customer service, they will send a new hose to you for replacement.
Does this work as a leader hose for hose reel carts?
Hello, it depends on the size of connection, out hose is 5/8 inch MNPT.
How do you get the plastic hose end grips to not move, or, if that's not possible, how do you remove them? You don't need these to be on at all times.
Hello, the plastic hose end grips is hard to take it all down. You can try to use scissors to cut off the plastic hose end grips.
What is the diameter of the interior hole in the connectors?
The diameter of the interior hole in the connectors is 5/8 inch.
Does it have moss after a long period outdoor environment?
No, it will not have moss after long outdoor enviorment.
Is this hose drinking water safe?
Hello, the hose or drinking water is not safe. Please don't do such way.
Can this be used with hot water?
This kind of garden hose is not suitable for hot water.
Will this hose work with an electric water pump?
The hose work with normal garden hoses.
If you still have problem please contact our customer service team contact@giraffetools.com
Does this have solid or pneumatic tires?
This cart have 2 solid tires.
Will the joint of two hoses connected together fit through the hose guide?
The hose guide will fit for the 1/2inch hose or 5/8inch hose, but not with the 3/4inch hose.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
How long is the electrical cord that plugs into the outlet?
The electrical cord is 6ft long.
Is there a reset button?
GFCI plugs have a reset button.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
What water hose would you recommend to go with this reel?
130ft 5/8 - inch garden hose or 200ft 1/2-inch garden hose would be better works.
Is the crank handle metal?
Hello, the crank handle is metal. And a layer of plastic has been added to the handle where the hand touched.
How do you move this hose holder to a different location on your property? Does it roll or what?
No, it can not roll, you can only carry it or use the cart to move it.
Is the interior wheel that the hose coils around metal or plastic?
It is not plastic.
Is there a cover for the Giraffe metal hose reel?
The hose reel itself has a cover.
Why won't it work with 3/4 hose?
This metal garden hose reel can holds up to 130ft 5/8 - inch garden hose or 200ft 1/2-inch garden hose. But is not suit for 3/4 garden hose. Because the maxmize aperture is 5/8.
Can the hose come out either side? I need crank on left when hose is toward front?
Dear customer, the hose can't come out another side.
If you still have problem please contact our customer service team contact@giraffetools.com
Can you drive over it?
Not suggest to drive over it. Please avoid weight or pressure on the hose.
Is this 3/4 inside diameter?
Yes, it is inside 3/4'' diameter.
In the event of a break, can it be easily repaired with a standard hose mend?
Our product has 2 years warranty, if the hose is broken, you can directly choose to contact us. And we will respond to you within 24 hours.
Will it work on a hose reel?
Yes, as long as the joint is properly connected.
Can I connect a foam gun to this hose?
Hello, yes you can connect a foam gun to this hose.
Where is this hose made?
Hello, the hose is made from China.
Is this hose for potable water?
The hose is not for potable water.
Can this be used with a pressure washer?
Pressure washer power is relatively large, may not be able to use.
How much does it weigh?
It is about 4.8lb.
Can i use this as an extension to my existing hose to reach farther?
Yes, you can use this as an extension to your existing hose to reach farther. The connector is 3/4-inch. The diameter is 5/8-inch.
If you still have problem please contact our customer service team contact@giraffetools.com
No related issues for now.
If you still have problem please contact our customer service team contact@giraffetools.com
Can you drive over it?
Not suggest to drive over it. Please avoid weight or pressure on the hose.
Is this 3/4 inside diameter?
Yes, it is inside 3/4'' diameter.
In the event of a break, can it be easily repaired with a standard hose mend?
Our product has 2 years warranty, if the hose is broken, you can directly choose to contact us. And we will respond to you within 24 hours.
Will it work on a hose reel?
Yes, as long as the joint is properly connected.
Can I connect a foam gun to this hose?
Hello, yes you can connect a foam gun to this hose.
Where is this hose made?
Hello, the hose is made from China.
Is this hose for potable water?
The hose is not for potable water.
Can this be used with a pressure washer?
Pressure washer power is relatively large, may not be able to use.
How much does it weigh?
It is about 4.8lb.
Can i use this as an extension to my existing hose to reach farther?
Yes, you can use this as an extension to your existing hose to reach farther. The connector is 3/4-inch. The diameter is 5/8-inch.
If you still have problem please contact our customer service team contact@giraffetools.com