AW30 Owner's Manual

AW30 Owner's Manual


Owner's Manual
100 FT 1/2 in. Retractable Hose Reel



We really appredate having you as a customer, and would like to say thank you for choosing us*


Thank you for choosing this Giraffe Tools retractable hose reel. Our product

uses a 100FT reinforced hose for extra strength and durability, it also has a

multi-function hose nozzle.

Before using the retractable hose reel, please read the following installation

instructions and refer to them when necessary.



Warranty Period TWO (2) years

Additional Legal Rights for Consumers For consumers, who are covered by consumer protection laws or regulations in their country of purchase orz if different, their country of residence, the benefits conferred by our limited warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to these additional rights.


This warranty covers each product and warrants them to be free from defects in workmanship, under normal use and service, for the defined period of time from the date of purchase by the first end-user. Under this warranty, Giraffe Tools will repair or replace, at its option, any unit that fails to perform according to Giraffe Tools1 published specifications during the warranty period.


This Warranty does not apply to damage caused by accident, abuse, misuse, fire, earthquake or other external cause, or to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship.

Acquiring warranty service

Should the product prove to be defective within the warranty period, return the product to the retail store you purchased the product(s), and Giraffe Tools will, at its option, repair or replace the product, to whatever extent Giraffe Tools deems necessary to restore the product to proper operating condition, without any charge to you.

When contact for service at any of our repair facilities, please be prepared to give the following information: defective proof purchase receipt

Should suspect our product may be defective and need some clarification or advice please contact us directly: Email: Facebook: Giraffe Tools

Instruction manual

 distance from faucet max 6 ft 

As a matter of convenience, please install the hose real nearest to your chosen water source, make sure the faucet to reel hose can reach the faucet prior to mounting the hose reel.

Place the mounting bracket against either a wall or wooden post. Mark the position of where you would like the screws to be placed through the center of the bracket holes to prepare for drilling.

If you want to attach the hose reel to a wooden post, there is no need to get the wall plugs as the coach bolts screw directly into wood.

Using the precise size drill bit will ensure a very secure fit of the wall bracket We provide the wall plugs with the hose reel. Please measure the correct drill bit width to use. To make sure the wall plugs have a secure fit, you may drill slightly undersize since masonry materials all have different properties. In order to attach the retractable hose reel to a wall, hammer the wall plugs gently into your wall to drill all four holes.

Place the bracket in position over the four wall plugs and screw each hexagonal coach bolt into the wall or wooden post screw in each bolt until all four are securely hold on the bracket against the surface. Place the hose reel on the bracket and insert the split pin at the bottom of the position where the hose reel and the support fit.

Connect the faucet to reel hose, with two ends FNPT connector.

Internal dia. External dia. Length



Φ9.5mm Φ12 mm  52.00mm





There is an indication sticker 3.28 ft before the maximum length, and you may not pull the hose past this point

Before retracting the hose back to the unit, turn off the faucet then press the lever on the watering nozzle to release the water pressure in the hose. This can facilitate the retraction to the hose reel and extend the service life of your hose reel.

WHEN GETTING STUCK When the hose is stuck but fully extended, the retraction wheel can unlock the hose if you gently pull and slowly allow the auto retraction wheel to retract the hose back.


When not in use, do not leave the faucet turned on because that would make the hose under unnecessary pressure.

Do not disassemble the hose reel by yourself. Internal metal parts are irreplaceable.

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